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By Christian Bourion (auth.)

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To have your picture included in a column is certainly the best way to please yourself and be rejected by those who do not have the same privilege. 13. The most important aspect of writing is the symbolism of its implicit meaning. One is not always aware of this second meaning and may, as a result, obtain the opposite of the results expected. 14.

Tick one column for each question using the key below: 1 I completely disagree 2 I mildly disagree 3 I am not sure 4 I mildly agree 5 I completely agree Join up the ticks. The more your profile appears on the right-hand side, the more you have responded positively to the question. 1 1. The use of a memo must be restricted to confirm decisions or information that has been previously discussed. 2. New information and decisions must never be announced in writing, unless the intention is to let the information go unremarked.

The Japanese had planned to attack on a Sunday morning, banking on surprise to win the battle. ᭤ The critical situation experienced by Damart was blamed on ongoing postal strikes. Damart did not understand that its problems actually came from an aging clientele. Expertise: Your First Skill ᭤ The Club Med management used the economic crisis to explain the problems they faced, which obscured the true reason – the type of leisure activities sought by customers had changed into adventure-type activities, which at that time Club Med did not provide.

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